PSC Citizens' Charter

I. Performance Pledge 

We, the officials and employees of the Philippine Sports Commission, commit to:

Serve with utmost courtesy and dedication, within office hours and beyond, if delivery of service is exigent;

Observe processing time for each frontline service and require explanation from accountable person/s for any delay of service;

Respond to complaints about services the soonest or within the day through the Public Assistance Desk, and,

Sincerely value our clients' concerns and interest above our own well-being.

II. Frontline Services with Step-by-step Procedure 

•       • Cashier Office 

•       • Bureau on Coordinating Secretariat and Support Services (COSECSS)

•       • NSA Affairs - Processing of Request for Financial Assistance

•         • Support Services Office

•       • Sea Air and Land Transportation Office (SALT)

•       • Sports Facilities and Maintenance Division

•       • Philippine Center for Sports Medicine (PCSM)

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• III. Feedback Form

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• IV. Client Information Sheet

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V. Feedback Mechanism

       Please provide feedbacks on the quality of service our frontline services and employees extended through the following:

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•           1. Accomplish our Client Feedback Form (available in our website or Pubic Assistance Desk):

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•           Compliment: For good services beyond your expectations.

          Complaint: For employees and services that need improvements.

          Suggestion:  For helpful information and contribution that may be considered. 

       2. Please send the Feedback Form at i This email address is being protected from spambots. You need JavaScript enabled to view it.  or at the Drop Box located at Public Assistance Desk or mail us at:

          Administrative Division

          Philippine Sports Commission

          Rizal Memorial Sports Complex, Pablo Ocampo Street

          Malate, Manila City